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Electronic Performance Support System for: Service engineers who align and balance reactor coolant pumps |
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Developed by: |
Plus Delta Performance, Inc.
Westinghouse
Electric Company, Nuclear Services Division
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Contact Information: |
Wade Heidmann
Manager, Application Engineer
Plus Delta Performance, Inc.
1101 N. Market St. Suite 150
Milwaukee, WI 53202
Voice: (414) 271-1366
Email: wheidmann@pdp.com
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Figure 1 |
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1. Purpose |
The purpose of the EPSS (see Figure 1) is to assist Westinghouse
Electric service engineers with the alignment and balancing of
nuclear reactor coolant pumps. These large pumps, nearly two
stories high including the motor, must maintain minimal vibration
when at full speed. If an operator has to shut down a pump because
of dangerously high vibration levels, the power plants
output capabilities may be reduced, which in turn decreases revenue
potential. Service engineers may spend anywhere from 3 to 6 weeks
at a site refurbishing pumps, which makes scheduling training
almost impossible. With new hires, an EPSS was the only practical
solution.
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The EPSS includes the following major sections:
a. Step-By-Step Instructions
b. Vector Graphing
c. Balancing History
d. Report Features
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2. Solution |
The EPSS was designed to be graphical and intuitive, with multiple
pathways to access information including menus, indices,
and hypertext links. Embedded help, messaging, notepad, and bookmarking
features are also included. The goal was for novice engineers
to perform at or near the same level as experienced engineers.
Summaries of the four major sections follows:
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Figure 2 |
A. Step-By-Step Instructions
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Step-by-step instructions guide the user through each step of
an alignment or balancing process (see Figure 2). Users enter
critical data from measurements taken or data retrieved from
digital equipment connected to the pump. Difficult calculations
are then performed by embedded calculators to determine adjustments
that need to be made. This reduces the need to memorize complex
formulas and the possibility of human error. Experienced engineers
can use the advanced balancing section of the application to
bypass the step-by-step process and quickly enter data and perform
the necessary calculations (see figure 3).
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Figure 3 |
B. Vector Graphing
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Balancing a pump requires counterweights to be placed in precise
locations on the circumference of a coupling connecting two pump
shafts. Calculations are performed with data entered by the user.
Vector graphs are drawn by the system based on the user-defined
data and the calculations (see Figure 4). These graphs help the
user visualize the arrangement of balancing weights and pinpoint
the correct location for placement. The graphs can be printed
to be included in the engineers report.
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Figure 4 |
C. Balancing History
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A pump may only be refurbished every 1 to 2 years. Since the
same engineer will not always be assigned to the same facility,
recording various pump characteristics and related adjustment
or repair data is critical. An engineer can learn a lot from
the way a pump has performed in the past. The user can look at
operating parameters, engineer notes, or vector graphs from a
previous balance for a specific pump (see Figure 5). A full historical
report can be printed to aid in the analysis of the current job.
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Figure 5 |
D. Report Features
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An engineer is required to submit a report for every completed
job. Since the EPSS stores all data entered, reports can be easily
created. Each report contains diagrams of weight changes and
information about pump location, operating parameters, initial
vibration data, and post vibration data. The reports also contain
general information on the purpose of the work done, a summary
of the work done, and any recommendations that the engineer feels
may assist in future balancing work for the specified pump.
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3. Prior State |
Prior to development of the Reactor and Coolant Pump Alignment
and Balancing EPSS, service engineers were required to rely on
their own knowledge and experience when servicing the reactor
coolant pump. Training was almost impossible to schedule for
new service engineers. All service records were documented on
paper and were not easily accessible at the site. Complicated
calculations were performed by the service engineer using complex
formulas. Vector graphs were created on polar graphing paper.
Even if an engineer knew the formulas or knew how to accurately
draw vector graphs, there was always room for error.
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4. User Profile |
Users range from new hires to engineers with more than 20 years
experience. They are degreed engineers, many with nuclear engineering
training and military experience.
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5. Results |
- Service costs are reduced; engineer productivity is improved
significantly because EPSS tools provide just the right type
and amount of performance supportprecisely when its
needed and at the point of need.
- Service quality is enhanced because tasks are done more consistently.
- Call volume for technical support is decreased because the
EPSS provides required support at the point of need.
- Training takes less time, costs less, and is more effective
because instructional time is allocated by considering the EPSS
work environmentmany skills/tasks dont have to be
addressed with conventional training at all because the EPSS
is adequate.
- Expertise is preserved and disseminated in EPSS tools throughout
Westinghouse service operations.
- Customer satisfaction is enhanced substantially because problems
are solved faster, downtime is minimized, and operating costs
are reduced.
- Engineers are able to perform critical tasks correctly and
predictably without extensive training.
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