Product Use

The ELDRC was designed to accommodate the needs of all members of the IRS training community including managers, project teams, and e-learners. The user community and the tools they use are summarized below.

Audience	ELDRC Resources	Purpose
Managers	LMS information Projects Database Business Case Program Management Office (PMO) Contracting Vehicles information WorkStream information E-Learning Strategy Document Document Management Tool LMS Implementation Diagram	These tools and links are used to: Access documents, Find start and end dates for projects, Search for projects by type, Contact project team members regarding project success, Track personnel availability, View PMO and Coalition activities, Check LMS implementation status, Access Work Stream information Research contracting vehicles.
Project teams: Project Managers Designers Developers SMEs Vendors	e-Learning Project Tools Starting-Point Project Lead Starting-Point Developer Standards and Guidelines Accessibility Resources Roadmap Projects Database Roles and Responsibilities Guide	These tools and links are used to provide quick access to a variety of resources that will: Educate users about roles and responsibilities, Facilitate project planning, List contacts for projects, Provide development and design standards, Promote communication.
e-Learners	E-Learning Guide Starting-Point E-Learner LMS Fact Sheet LMS FAQ's Glossary Enterprise Learning Management System (ELMS) Desk Guide Learning @ IRS Plateau tutorials ELMS PowerPoint presentation	These tools and links are used to: Educate users about e-learning, Provide access to online courses, Share experiences, Learn about the LMS.

Project teams are the primary users of these tools. A team includes project leads, courseware designers, and developers. The website serves as a flexible and powerful source of WBT courseware development tools. The following scenario summarizes how the ELDRC is used in the WBT product development cycle.

Using the Project Planning Roadmap feature, Project Leads access tools and resources to support planning and managing a WBT courseware project. Additionally users can produce project deliverables such as the Statement of Work, Project Agreement, and budgets.

Following the initial planning phase, Designers access Storyboard templates, Design document standards, and Test plan samples to generate standardized deliverables. Consistent Design Documents and Storyboards are produced and shared with developers.

Developers can access the Starting-Point Tool Box for instant access to Style Guides, Technical Specifications, Accessibility Standards, and Development Templates. These tools ensure consistent and compliant courseware is being developed across the IRS.