Overview of Performance Centered Systems j H c À
Performance centered systems enable people to do it because they have access to integrated task structuring, data, knowledge and tools at the time of need. It is business performance.
Business performance is enabled through human performance.
Performance centered systems are representations of work processes that match the tasks at hand, are appropriate for the people who have to do the work, and contain just enough information.
User centricity is necessary but not sufficient for a system to be performance centered.
Usability (in the conventional sense) is necessary but not sufficient for a system to be performance centered.
Performance centered systems are representations of work processes that match the tasks at hand, are appropriate for the people who have to do the work, and contain just enough information.
As the performance-centered systems designer, you:
create process models, capture dynamics, and simulate the business process;
create diversity models,discovering the preferences of performers and reflect them in interface representations;
engineer hypertext and knowledge objects from the task content domain.
