PS Point of View

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=95 BGCOLOR="#999999" TEXT="#080000" bgproperties="fixed" background="061005f0ermwup.png"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>EDIT 797 - Performance Based Design</B></FONT><B>     </B><B>|     </B><A HREF="index.htm" TARGET="_top" TITLE="EDIT 797 Performance Based Design"><U><B>home</B></U></A></div> <div> back to the start of<B>  </B><A HREF="id271.htm" TARGET="_top" TITLE="8/26/2002"><U><B>8/26/2002</B></U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=165 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <A HREF="id33.htm" TARGET="_top" TITLE="The Business Case for PCD"><U>The Business Case for PCD</U></A></div> <div> <B>PS Point of View</B></div> <div> <A HREF="id35.htm" TARGET="_top" TITLE="Component Model"><U>Component Model</U></A></div> <div> <A HREF="id41.htm" TARGET="_top" TITLE="Integration model"><U>Integration model</U></A></div> <div> <A HREF="id48.htm" TARGET="_top" TITLE="Learning Model"><U>Learning Model</U></A></div> <div> <A HREF="id47.htm" TARGET="_top" TITLE="Human Factors Model"><U>Human Factors Model</U></A></div> <div> <A HREF="id46.htm" TARGET="_top" TITLE="Hypertext Model"><U>Hypertext Model</U></A></div> <div> <A HREF="id50.htm" TARGET="_top" TITLE="Design Model"><U>Design Model</U></A></div> <div> <A HREF="id52.htm" TARGET="_top" TITLE="FLENS Model"><U>FLENS Model</U></A></div> <div> <A HREF="id53.htm" TARGET="_top" TITLE="Human Activity Model"><U>Human Activity Model</U></A></div> <div> <A HREF="id54.htm" TARGET="_top" TITLE="Event Monitoring Model"><U>Event Monitoring Model</U></A></div> <div> <A HREF="id55.htm" TARGET="_top" TITLE="Conclusions"><U>Conclusions</U></A></div> <bR> </td> <td valign="top" height=385 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> PS Point of View</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Performance support<I> </I>enables people to <I>do it</I> because they provide integrated task structuring, data, knowledge and tools at the time of need.  </div> <div> <IMG BORDER="0" SRC="Symb075c00b700c866000000.png" HEIGHT="13" WIDTH="21" ALIGN="bottom" HSPACE="0" VSPACE="0">PS systems do not tax the performer's memory, nor do they require manipulation of too many variables.  </div> <div> <IMG BORDER="0" SRC="Symb075c00b700c866000000.png" HEIGHT="13" WIDTH="21" ALIGN="bottom" HSPACE="0" VSPACE="0">The primary focus of performance support is <I>task completion</I> with learning a <I>secondary</I> consequence.</div> <div> <IMG BORDER="0" SRC="Symb075c00b700c866000000.png" HEIGHT="13" WIDTH="21" ALIGN="bottom" HSPACE="0" VSPACE="0">Performance Support means <I>business performance through human performance.</I></div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">focus is on a "business" outcome</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">the context is a system that contains a human being as an initially less-than-component component</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">the goal is to achieve competency - meaning the business outcome - through human performance</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">learning may or may not be part of the process</div> <bR> <div> <IMG BORDER="0" SRC="Symb075c00b700c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">System consists of <B>Human + Tools + Tasks</B>, all of which must work together to achieve the business outcome (competency)</div> <bR> <div> <IMG BORDER="0" SRC="Symb075c00b700c866000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Various models have been invoked to achieve performance support:</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Component model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Integration model</div> <div> <IMG BORDER="0" SRC="Symb075c002a00c866000000.png" HEIGHT="13" WIDTH="32" ALIGN="bottom" HSPACE="0" VSPACE="0">Intrinsic</div> <div> <IMG BORDER="0" SRC="Symb075c002a00c866000000.png" HEIGHT="13" WIDTH="32" ALIGN="bottom" HSPACE="0" VSPACE="0">Extrinsic</div> <div> <IMG BORDER="0" SRC="Symb075c002a00c866000000.png" HEIGHT="13" WIDTH="32" ALIGN="bottom" HSPACE="0" VSPACE="0">External</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Learning model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Human Factors model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Hypertext model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Design model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">FLENS model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Human Activity model</div> <div> <IMG BORDER="0" SRC="Symb075c002d00c866000000.png" HEIGHT="13" WIDTH="28" ALIGN="bottom" HSPACE="0" VSPACE="0">Event Monitoring model</div> <bR> </td> </tr></table></body>