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Fall 2000 Syllabus
EDIT797 Performance Based Design
3 Credit Hours - Fall 2000
Instructor: Gary J. Dickelman
Telephone: (301) 908-5632 (mobile)
e-mail: gdickelman@pcd-innovations.com
Office: TBD
Office Hours: TBD
Textbooks: (Note: The only text that the student is required to purchase is the second one on the list, Gloria Gery's Electronic performance support systems)
Dickelman, Gary J. (2001) Performance centered design. (Forthcoming - relevant portions will be distributed throughout the course at no cost to the student.)
Gery, Gloria (1991), Electronic performance support systems. Tolland,MA: Gery Associates; ISBN: 0964622300
Additional readings will be selected from the following works:
Cooper, Alan (1999) The inmates are running the asylum: why high tech products drive us crazy and how to restore the sanity. Indianapolis,IN:SAMS (ISBN: 0672316498 )
Norman, Donald A. (1988) The design of everyday things. New York,NY:Doubleday ISBN: 0385267746 (Paperback re-issue March 1990)
Course Description: EDIT797 is a practical introduction to the business imperative and development lifecycle for creating, implementing, and evaluating performance-centered systems. The course distinguishes the characteristics and development methods of performance-centered systems from those of machine-, data-, human-, user-, and usage-centered system. The course provides complete expositions and protocol for analysis, design, development, implementation, and evaluation of performance-centered systems within a dynamic, innovative and exciting real-world framework.
Objectives: Upon completion of this course, participants will be able to:
 Articulate the business imperative for performance-centered design.
 Define performance-centered systems and distinguish them from machine-, data-, human-, user-, and usage-centered system;
 Articulate attributes and behaviors of performance-centered systems;
 Analyze business performance gaps and determine how they can be filled with performance centered system techniques;
 Design, develop, and implement performance-centered systems using PCD protocol;
 Conduct performance-centered system evaluations;
 Use a commercial software package to create performance-centered system components.
Teaching Modes: Lecture, demonstrations, interactive discussions, and cooperative learning will be applied, with constructivism and distributed cognition as the bases.
Course Format: This course will be conducted as a graduate-level seminar and laboratory course. Participation in all learning events is expected; practical performance-centered system development work is mandatory to successfully achieve the course objectives. Participants will construct a knowledge base of readings, course notes, PCD protocol, and sample modules.
Evaluation: Course grades will be based on the following:
Contribution to the cooperative learning process: 50 points
PCD Projects: 350 points
Research paper: 100 points
TOTAL 500 points
Grading Criteria
A: 450 - 500
B: 400 - 449
C: 300 - 399
Evaluation Criteria
Must demonstrate mastery of PCD process, which means having the ability to develop a compelling business case and produce industrial-strength, real-world systems. Must demonstrate the ability to design and create systems that support business performance through human performance by exhibiting the following characteristics at a minimum:
 supports performers through best business practices;
 establishes or aids in establishing goals;
 represents and facilitates the proper flow of work;
 minimizes cognitive burden (e.g., translation);
 provides access to supporting resources; and
 stretches the PCD paradigm.
Guidelines for Research Paper: The research paper will be a scholarly work, consisting of 1500 - 4000 words, referencing the works of at least four (4) leaders from fields and practices that comprise PCD. The paper must address a relevant PCD issue in any or all of the categories business performance, cognitive science, and technology infrastructure. Note: Although not formally part of the course evaluation criteria, those individuals whose papers make a sound contribution to the PCD literature will be given the opportunity to have their papers published.
Guidelines for PCD Project: By engaging PCD principles in the creation of critical performance-centered system components in one or more course projects, the student must demonstrate abilities in each phase of the performance-centered systems development lifecycle (analysis, design, development, implementation, and evaluation). The student project(s), together with distributed case studies, samples, templates, and related literature made available throughout the course will assist the student in creating a personal PCD portfolio that will enhance the individual's professional career/experience.
References
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