Readings Through 11/13/2000

Fear and Loathing on the Keyboard: Why we should hate software that's smarter than we are, and what to do about it. This article addresses Usability Engineering for performance centered design.

Usability PS: Performance support for conducting usability evaluations is a set of performance support tools and guidelines (i.e., a self-help guide) for conducting usability evaluations.  The reading is available via this link and will also be distributed in class on *gasp!* paper!

Review Jakob Nielsen's Alertbox.