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Actions
 The Design Team identifies the actions that must be performed on objects so that performers can accomplish the interactions that are necessary to do their jobs
 Actions are associated with objects, sub-objects and related objects
 This is an iterative process
 Study the objects of the process model to identify actions
 Study the business goals, the personal goals, and the practical goals to determine which actions are necessary for the objects
 Look for verbs
Examples:
In MS Word, a document is the object; format is an action. A table is a sub-object, and a cell is a sub-object. Tables and cells are related objects.
In MS Excel ... (complete the description as an exercise)
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