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Interactions
 Get Clear on Purpose and People
 Distinguish Between Tasks and Goals
 Goals are Outcomes
 Tasks are Enablers
 Example: Task - mow the lawn; Goal - relax.
 Example: Task - war; Goal - peace.
 Allow Performers to Achieve Business Goals Without Violating Personal Goals
 Business Goal: Create Work Product Successfully
 Personal Goal: Not to Feel Stupid
 The above are reconciled through the right representation
 Some interaction variables are held fixed
 Other interaction variables are allowed to vary
 The order of the interaction priorities is important!
 Align Effort With Reward
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