Six Disciplines of User Experience

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=95 BGCOLOR="#999999" TEXT="#080000" bgproperties="fixed" background="061005f0ermwup.png"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>EDIT 797 - Performance Based Design</B></FONT><B>     </B><B>|     </B><A HREF="index.htm" TARGET="_top" TITLE="EDIT 797 Performance Based Design"><U><B>home</B></U></A></div> <bR> <div> back to the start of<B>  </B><A HREF="id279.htm" TARGET="_top" TITLE="9/30/2002"><U><B>9/30/2002</B></U></A><B>   </B><IMG BORDER="0" SRC="1x1.gif" HEIGHT="14" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="14"><B>  </B><A HREF="id279.htm" TARGET="_top" TITLE="9/30/2002"><U><B><IMG SRC="05e0e0e0.png" border=0 width="14" height="14" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></U></A><B>      </B><A HREF="id155.htm" TARGET="_top" TITLE="Commonality in HumanCentered Development"><U><B><IMG SRC="05f0e0e0.png" border=0 width="14" height="14" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></U></A><B>  </B><A HREF="id157.htm" TARGET="_top" TITLE="Alan Coopers Personas"><U><B><IMG SRC="0600e0e0.png" border=0 width="14" height="14" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></U></A></div> </td> </tr><tr> <td valign="top" width=190 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <A HREF="id144.htm" TARGET="_top" TITLE="Review: Organizational Readiness for Pe"><U>Review:  Organizational Readiness for Performance Support</U></A></div> <div> <A HREF="id145.htm" TARGET="_top" TITLE="Review: Choosing Appropriate Tasks"><U>Review:  Choosing Appropriate Tasks</U></A></div> <div> <A HREF="id146.htm" TARGET="_top" TITLE="Review: Elements of Process Models"><U>Review:  Elements of Process Models</U></A></div> <div> <A HREF="id148.htm" TARGET="_top" TITLE="Organizational Change"><U>Organizational Change</U></A></div> <div> <A HREF="id149.htm" TARGET="_top" TITLE="The Diversity Model"><U>The Diversity Model</U></A></div> <div> <A HREF="id150.htm" TARGET="_top" TITLE="What is a diversity model?"><U>What is a diversity model?</U></A></div> <div> <A HREF="id151.htm" TARGET="_top" TITLE="What does the diversity model affect?"><U>What does the diversity model affect?</U></A></div> <div> <A HREF="id152.htm" TARGET="_top" TITLE="The Diversity Profile Influences..."><U>The Diversity Profile Influences...</U></A></div> <div> <A HREF="id153.htm" TARGET="_top" TITLE="Assessing Personas"><U>Assessing Personas</U></A></div> <div> <A HREF="id154.htm" TARGET="_top" TITLE="HumanCentered Development"><U>Human-Centered Development</U></A></div> <div> <A HREF="id155.htm" TARGET="_top" TITLE="Commonality in HumanCentered Development"><U>Commonality in Human-Centered Development* </U></A></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700c8bf000000.png" HEIGHT="13" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Six Disciplines of User Experience</B></div> <div> <A HREF="id157.htm" TARGET="_top" TITLE="Alan Coopers Personas"><U>Alan Cooper's Personas*</U></A></div> <div> <A HREF="id158.htm" TARGET="_top" TITLE="Exercises"><U>Exercises</U></A></div> <bR> </td> <td valign="top" height=385 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> Six Disciplines of User Experience</div> <div> <I><B><IMG BORDER="0" SRC="Symb075c00b700f0bf000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Field studies</B></I></div> <div> <I><B><IMG BORDER="0" SRC="Symb075c00b700f0bf000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Behavioral designers</B></I></div> <div> <I><B><IMG BORDER="0" SRC="Symb075c00b700f0bf000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Model builders and rapid prototypers</B></I></div> <div> <I><B><IMG BORDER="0" SRC="Symb075c00b700f0bf000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">User testers</B></I></div> <div> <I><B><IMG BORDER="0" SRC="Symb075c00b700f0bf000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Graphical and industrial designers</B></I></div> <div> <I><B><IMG BORDER="0" SRC="Symb075c00b700f0bf000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Technical writers</B></I></div> <bR> <div> <B>You need to create big effects with simple methods.</B></div> <bR> <div> <I><B>Norman:  Rapid Ethnography</B></I></div> <bR> <div> <I><B>"The goal is to make the people who are being observed become participants in the discovery process of learning just what their real needs are - not the artificial needs proscribed by the way they do things today, but what the goals are, what they are striving for."</B></I></div> <bR> <div> <B>Methods:</B></div> <bR> <div> <B><IMG BORDER="0" SRC="Symb075c00b700f011111100.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Usability heuristics</B></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700f011111100.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Cognitive walkthroughs</B></div> <div> <B><IMG BORDER="0" SRC="Symb075c00b700f011111100.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Contextual inquiry</B></div> </td> </tr></table></body>