Review:  Elements of Process Models

Process Flow

Resource Model

Input Model

Statistics

Process Modeling and Simulation Tools provide the ability to:

Document baseline workflows

Project what new workflows might look like

Improve processes / re-engineer

Calculate cycle times, resource utilization, total cost, unit costs, and derived stats

Capture Dynamics

Facilitate learning

Position a team for quick, one-and-done  responses to ‘what ifs’