People --------------------
Craig Marion's amazing site consists of ten pages:
Visualization
Multimedia
Human-Computer Interaction
Usability Engineering
User Interface Design
Information Design (Online)
Performance Support
Knowledge Support
Productive Workplaces
Knowledge Management
This entire site is a knowledge resource for a perspective on software design called "Performance-Centered Design" (PCD). This perspective originated with a group technology-oriented instructional designers who built Electronic Performance Support Systems (EPSS) in the 1990s. Realizing that most of the systems they were building were essentially scaffolding to help users with problematic software, these people shifted their attention to improving the software itself. But they never lost sight of the need to provide support for the knowledge component required to get work done.
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